Desktop / Web (Browser) Setup Guide

1. Initial Login

• Open your browser and go to https://chat.triaplc.com.
• Click Sign in.
• Enter your username and password, then click Sign in.
• Note: For Desktop app or Mobile app login, use https://matrix.triaplc.com in the homeserver/matrix field.

2. Enable Backup & Encryption

• Once logged in, enable backup:
  • Go to Settings → Encryption.
  • Turn on Key storage.
  • Click Get recovery key.
• Save your recovery key securely (write it down or store in a password manager). This is shown only once and is required for logging in on other devices.
• Confirm the key when prompted to finish setup.

3. Enable Notifications

• Return to the dashboard.
• Allow notifications when the pop-up appears.
• Windows users: Go to Windows Search → type Notifications & actions → open settings → enable notifications for the browser (Chrome or Edge).

4. Install as Desktop App (PWA)

• Windows: Use Microsoft Edge.
• Mac / Ubuntu: Use Chrome.
• Open https://chat.triaplc.com in the browser.
• Click the Install Element button (in the address bar or menu).
• Install the app.
• Pin it to Taskbar / Dock, add to Start menu, and enable Auto-start on login.

5. Auto-Start Configuration

• Windows:
  • Open Task Manager → Startup apps.
  • Right-click Mseedge_proxy (or similar) and Enable.
• Ubuntu:
  • Install GNOME Tweaks.
  • Open GNOME Tweaks → Startup Applications → Add Element.
• Mac:
  • Open Element → Right-click icon in Dock → Keep in Dock and Open at Login.

6. Testing the Setup

• Ask a colleague to message you (they can search using the + button and prefix your name with @).
• Verify you receive the message and notification.
• Example: Incoming chats from colleagues (e.g., Mr. Yohanes) should appear in the app.

Contact for questions: Reach out to Muluhabt.

Mobile App Setup Guide

1. Installation

• Go to Google Play Store (Android) or App Store (iOS).
• • For iOS https://apps.apple.com/us/app/element-classic/id1083446067'
  • For Android https://play.google.com/store/search?q=element&c=apps
• Search for “Element” (Element Messenger).
• Install the app.

2. Login

• Open the Element app.
• Enter the server address: https://matrix.triaplc.com.
• Follow the on-screen instructions to enter your username and password.
• Log in.

3. Enable Notifications

• Android:
  1. Open Settings app.
  2. Tap Notifications → App settings.
  3. Find Element (use “All apps” if needed).
  4. Turn on notifications.
• iPhone (iOS):
  1. Open Settings.
  2. Go to Notifications.
  3. Select Element.
  4. Turn on Allow Notifications.

4. Usage Tips

• You can now use the app for chats, group discussions, and notifications on the go.
• Use the same recovery key (from desktop setup) if restoring on a new device.

Notes for Both Platforms:

• Always keep your recovery key safe.
• Enable notifications for reliable real-time messaging.
• Test by sending/receiving messages with colleagues using the @username search.